Your questions, answered.

No. Nivelo is not affiliated with the Council of Europe, Cambridge English, or Instituto Cervantes. Our test is CEFR-aligned: graded against the same descriptors, using the same scales. For an official certificate, you need DELE (Spanish) or Cambridge (English). Many users take our test 6-12 weeks before their real exam to predict readiness.

We validate calibration against testers with independently-known CEFR levels (DELE/Cambridge takers, certified tutor placements). Target: within one CEFR level for 90%+ of testers. The 5-minute test gives a range; the 30-minute paid test pinpoints a single level. Writing and speaking are scored against the same CEFR descriptors examiners use — and we keep improving calibration as more real usage data accumulates.

Yes. The 5-minute free test can be retaken any time. The 30-minute paid test ($4.99) includes one free retake within 30 days if you feel the result was off. Subscribers get unlimited test retakes (with a 7-day cooldown).

The free test is 5 minutes (10 questions). The paid 30-minute test grades all 4 skills (reading, writing, listening, speaking) and gives you a precise CEFR level with a detailed feedback report.

English and Spanish at launch. Both languages are supported equally — not afterthoughts. French (DELF/DALF) is the next priority based on market size; targeted for Year 2.

The 5-minute test is free, no signup required. The 30-minute paid test is $4.99. The optional subscription (launching after Phase 1) is $9.99/month or $99/year (annual = 2 months free). First 50 subscribers get founding-tier pricing locked at $7.99/month for as long as you stay subscribed.

Sign in, go to /account/subscription/manage, and click "Cancel." We'll offer a pause (1-3 months, no charge) and a discounted continuation option before confirming. After confirmation, you keep access through the end of your current billing period. No hoops.

30-min test ($4.99): refundable within 7 days IF the test hasn't been started. Once started, no refund — but we'll grant a free retake within 30 days if you feel the result was off. Subscription: 7-day money-back from initial signup. Cancel anytime — you keep access through the period you paid for.

Yes — 7-day free trial, card required upfront (standard SaaS pattern). If you've already bought the 30-min test within the last 7 days, you get a 14-day trial instead (bonus +7 days for paying for the detailed test).

Your test results and saved vocabulary are kept while your account is active. Audio recordings for the speaking section are transcribed immediately and deleted within 24 hours (transcribe-and-delete pattern). We don't sell your data. Self-serve account deletion via Settings → Privacy → Delete Account.

United States. US-based Terms of Service. We follow standard data protection practices including GDPR-style data export and deletion on request.

Not for the 5-minute free test — you can take it anonymously. You'd only sign up if you want to save your result, see a detailed skill breakdown, or take the 30-minute paid test.

Mobile-responsive web. Works on all modern browsers (Chrome, Safari, Firefox, Edge). The speaking section requires microphone access — iOS Safari 14.5+ and any current desktop browser handle this fine. Native iOS and Android apps are planned post-launch.

It matches real CEFR exam conditions. One play is panic-inducing; three plays makes it feel like a quiz instead of a test. Two plays is the sweet spot used by DELE, Cambridge, and most CEFR-aligned exams.

Not currently — grading is cloud-based. Listening audio is cached and could work offline after first load, but the test infrastructure assumes connectivity. Native mobile apps (Phase 6) will explore offline modes.